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Slack Thread: Notification Service Follow-up 17

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slack/20250728-notification-17-thread.md

Slack Thread: Notification Service Follow-up 17

Date: 2025-07-28 Channel: #platform-architecture Service: Notification Service Incident Reference: INC-2026-507 Jira Reference: ACME-5017 GitHub Reference: GH-5001

Noah Garcia: We are reviewing INC-2026-507 for Notification Service. The main concern is whether the remediation in ACME-5017 also covers downstream impact to Checkout Service and Billing Service.

Elena Rossi: I checked traces for Authentication Service, Inventory Service, and Notification Service. The correlation IDs line up with the incident timeline, but the highest error rate stays inside Notification Service.

Sam Rivera: Please make sure GitHub item GH-5001 includes contract tests for API API-NOTIFICATION-02 and an update to the runbook.

Jordan Kim: Agreed. I will add release readiness notes, dashboard screenshots, and a rollback checkpoint before this goes to canary.

Maya Chen: Decision: keep ACME-5017 open until staging replay passes and the incident review confirms no unsupported customer-impact claims.