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ACME-3016: Task for Billing Service reliability improvement 16

jira
billing
e7fec3654e2c

jira/acme-3016-billing-task.md

ACME-3016: Task for Billing Service reliability improvement 16

Date: 2025-11-14 Type: Task Priority: P2 Service: Billing Service Owner: Revenue Platform GitHub References: GH-3016, GH-3017 API References: API-BILLING-01, API-BILLING-02, API-BILLING-03, API-BILLING-04

Business Context

Acme Commerce depends on the Billing Service to protect customer trust during high-volume shopping periods. This ticket captures engineering work needed after operational reviews found risk from connection pool saturation during a regional traffic burst.

Scope

  • Review service contract behavior against API-BILLING-01.
  • Update dashboards and alerts owned by Revenue Platform.
  • Coordinate rollout with the teams that operate Authentication Service, Checkout Service, Billing Service, Inventory Service, and Notification Service.
  • Link implementation work to GitHub items GH-3016, GH-3017.

Definition of Done

  • Tests cover nominal, timeout, replay, and malformed payload scenarios.
  • Runbook steps are updated and validated in staging.
  • Incident review owners can cite this ticket as remediation evidence.