ACME-3020: Bug for Billing Service reliability improvement 20
Date: 2025-12-28 Type: Bug Priority: P2 Service: Billing Service Owner: Revenue Platform GitHub References: GH-3020, GH-3001 API References: API-BILLING-01, API-BILLING-02, API-BILLING-03, API-BILLING-04
Business Context
Acme Commerce depends on the Billing Service to protect customer trust during high-volume shopping periods. This ticket captures engineering work needed after operational reviews found risk from out-of-order event delivery from the shared event bus.
Scope
- Review service contract behavior against API-BILLING-01.
- Update dashboards and alerts owned by Revenue Platform.
- Coordinate rollout with the teams that operate Authentication Service, Checkout Service, Billing Service, Inventory Service, and Notification Service.
- Link implementation work to GitHub items GH-3020, GH-3001.
Definition of Done
- Tests cover nominal, timeout, replay, and malformed payload scenarios.
- Runbook steps are updated and validated in staging.
- Incident review owners can cite this ticket as remediation evidence.