Mimir

Incident: Inventory Synchronization Issue

incident
inventory
bc3994018d24

incidents/inventory-sync-issue.md

Incident: Inventory Synchronization Issue

Date: 2026-06-02 Service: Inventory Severity: Sev3

Warehouse delta events arrived out of order for 11 SKUs, making storefront availability stale for 18 minutes. Checkout reservation leases protected order correctness, but customers saw inaccurate stock labels.

The fix introduced event sequence validation and a reconciliation job that compares warehouse snapshots with Inventory service state every ten minutes.