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ACME-1020: Epic for Authentication Service reliability improvement 20

jira
authentication
9c50bb15a78c

jira/acme-1020-authentication-epic.md

ACME-1020: Epic for Authentication Service reliability improvement 20

Date: 2026-02-06 Type: Epic Priority: P0 Service: Authentication Service Owner: Identity Platform GitHub References: GH-1020, GH-1001 API References: API-AUTHENTICATION-01, API-AUTHENTICATION-02, API-AUTHENTICATION-03, API-AUTHENTICATION-04

Business Context

Acme Commerce depends on the Authentication Service to protect customer trust during high-volume shopping periods. This ticket captures engineering work needed after operational reviews found risk from connection pool saturation during a regional traffic burst.

Scope

  • Review service contract behavior against API-AUTHENTICATION-01.
  • Update dashboards and alerts owned by Identity Platform.
  • Coordinate rollout with the teams that operate Authentication Service, Checkout Service, Billing Service, Inventory Service, and Notification Service.
  • Link implementation work to GitHub items GH-1020, GH-1001.

Definition of Done

  • Tests cover nominal, timeout, replay, and malformed payload scenarios.
  • Runbook steps are updated and validated in staging.
  • Incident review owners can cite this ticket as remediation evidence.