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ACME-3019: Story for Billing Service reliability improvement 19

jira
billing
910b11b841c8

jira/acme-3019-billing-story.md

ACME-3019: Story for Billing Service reliability improvement 19

Date: 2025-12-17 Type: Story Priority: P1 Service: Billing Service Owner: Revenue Platform GitHub References: GH-3019, GH-3020 API References: API-BILLING-01, API-BILLING-02, API-BILLING-03, API-BILLING-04

Business Context

Acme Commerce depends on the Billing Service to protect customer trust during high-volume shopping periods. This ticket captures engineering work needed after operational reviews found risk from retry amplification after a transient dependency timeout.

Scope

  • Review service contract behavior against API-BILLING-04.
  • Update dashboards and alerts owned by Revenue Platform.
  • Coordinate rollout with the teams that operate Authentication Service, Checkout Service, Billing Service, Inventory Service, and Notification Service.
  • Link implementation work to GitHub items GH-3019, GH-3020.

Definition of Done

  • Tests cover nominal, timeout, replay, and malformed payload scenarios.
  • Runbook steps are updated and validated in staging.
  • Incident review owners can cite this ticket as remediation evidence.