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Slack Thread: Notification Service Follow-up 26

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slack/20251104-notification-26-thread.md

Slack Thread: Notification Service Follow-up 26

Date: 2025-11-04 Channel: #eng-incident Service: Notification Service Incident Reference: INC-2026-506 Jira Reference: ACME-5006 GitHub Reference: GH-5010

Sam Rivera: We are reviewing INC-2026-506 for Notification Service. The main concern is whether the remediation in ACME-5006 also covers downstream impact to Checkout Service and Billing Service.

Jordan Kim: I checked traces for Authentication Service, Inventory Service, and Notification Service. The correlation IDs line up with the incident timeline, but the highest error rate stays inside Notification Service.

Maya Chen: Please make sure GitHub item GH-5010 includes contract tests for API API-NOTIFICATION-03 and an update to the runbook.

Devon Patel: Agreed. I will add release readiness notes, dashboard screenshots, and a rollback checkpoint before this goes to canary.

Priya Shah: Decision: keep ACME-5006 open until staging replay passes and the incident review confirms no unsupported customer-impact claims.