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Slack Thread: Authentication Service Follow-up 03

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slack/20250803-authentication-03-thread.md

Slack Thread: Authentication Service Follow-up 03

Date: 2025-08-03 Channel: #sre-ops Service: Authentication Service Incident Reference: INC-2025-103 Jira Reference: ACME-1003 GitHub Reference: GH-1007

Noah Garcia: We are reviewing INC-2025-103 for Authentication Service. The main concern is whether the remediation in ACME-1003 also covers downstream impact to Checkout Service and Billing Service.

Elena Rossi: I checked traces for Authentication Service, Inventory Service, and Notification Service. The correlation IDs line up with the incident timeline, but the highest error rate stays inside Authentication Service.

Sam Rivera: Please make sure GitHub item GH-1007 includes contract tests for API API-AUTHENTICATION-04 and an update to the runbook.

Jordan Kim: Agreed. I will add release readiness notes, dashboard screenshots, and a rollback checkpoint before this goes to canary.

Maya Chen: Decision: keep ACME-1003 open until staging replay passes and the incident review confirms no unsupported customer-impact claims.