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Slack Thread: Authentication Service Follow-up 39

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slack/20250918-authentication-39-thread.md

Slack Thread: Authentication Service Follow-up 39

Date: 2025-09-18 Channel: #team-service-review Service: Authentication Service Incident Reference: INC-2026-109 Jira Reference: ACME-1019 GitHub Reference: GH-1003

Elena Rossi: We are reviewing INC-2026-109 for Authentication Service. The main concern is whether the remediation in ACME-1019 also covers downstream impact to Checkout Service and Billing Service.

Sam Rivera: I checked traces for Authentication Service, Inventory Service, and Notification Service. The correlation IDs line up with the incident timeline, but the highest error rate stays inside Authentication Service.

Jordan Kim: Please make sure GitHub item GH-1003 includes contract tests for API API-AUTHENTICATION-04 and an update to the runbook.

Maya Chen: Agreed. I will add release readiness notes, dashboard screenshots, and a rollback checkpoint before this goes to canary.

Devon Patel: Decision: keep ACME-1019 open until staging replay passes and the incident review confirms no unsupported customer-impact claims.