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ACME-5011: Epic for Notification Service reliability improvement 11

jira
notification
0f6c8ac18b0b

jira/acme-5011-notification-epic.md

ACME-5011: Epic for Notification Service reliability improvement 11

Date: 2025-08-11 Type: Epic Priority: P3 Service: Notification Service Owner: Engagement Platform GitHub References: GH-5011, GH-5012 API References: API-NOTIFICATION-01, API-NOTIFICATION-02, API-NOTIFICATION-03, API-NOTIFICATION-04

Business Context

Acme Commerce depends on the Notification Service to protect customer trust during high-volume shopping periods. This ticket captures engineering work needed after operational reviews found risk from background job lag after batch import exceeded expected cardinality.

Scope

  • Review service contract behavior against API-NOTIFICATION-04.
  • Update dashboards and alerts owned by Engagement Platform.
  • Coordinate rollout with the teams that operate Authentication Service, Checkout Service, Billing Service, Inventory Service, and Notification Service.
  • Link implementation work to GitHub items GH-5011, GH-5012.

Definition of Done

  • Tests cover nominal, timeout, replay, and malformed payload scenarios.
  • Runbook steps are updated and validated in staging.
  • Incident review owners can cite this ticket as remediation evidence.